How Returns Are Issued | SportHijab.co
Step 1
To initiate a return, head to our Return Center and complete the form outlining your name & order number and reason for return.
Step 2
1. Download and print the returns label.
2. Pack all the returned items, along with a print off of your confirmation of purchase email.
Attach label to returnable poly mailer that product was delivered to you with and send product(s) for return back with it.
If the returnable poly mailer is not available, you can use another box if you prefer.
3. Take it to an authorized drop-off location and ship.
4. You will receive an email as soon as we received your items
Step 3
Product will be examined and assessed before money is finally refunded to your original payment method.
In order for refund to be finalized, returned items will be visually inspected and assessed by hand and eye to ensure the following:
- Product is unused & unwashed
- Product tag remains intact and attached to the product
- Product is intact without any deconstruction of stitching and integrity of product
- Slipcase remains intact with product inside it
Returns will be refunded to the original method of payment.