Shipping FAQ |

How long does it take to receive products?

Once we receive your online order we will send you a confirmation email and you will receive a tracking number once the order has been shipped and is on it's way to you. 

What is Shipping Method?

At present we offer shipping to US and Canada only.
Canadian Shipping Rates

Standard Shipping 5 to 10 business days

Flat Shipping $9 USD

Orders over $150 USD


 US Shipping Rates

 Standard Shipping 4 to 5 Business Days

Expedited 1-2 Business Days

We offer very reasonable calculated weight based shipping rates for US customers that vary depending on weight. 

Orders over $150 USD


What if my package has been damaged during shipment?

Every effort has been made to ensure that your order will arrive safely after it leaves us. Please check your shipment thoroughly upon receipt for any damage. Any visual carton damage or breakage observed must be noted on the delivery receipt as "Damaged Packages" before signing. Make all claims directly with the carrier. We will make sure all damaged articles are replaced in an expedient manner. Failure to make a claim within 24 hours of receipt with carriers will result in denial of the claim.

What if my package is refused or undelivered?

Should a package be refused or returned to us unopened, the customer shall be charged the shipping cost of the order amount and/ or pay additional shipping costs to re-ship the order.